How can we help?

Open Brolivo, paste the conversation or choose a screenshot, then pick a style and request a reply. Before anything is sent for processing, a permission screen explains the data and the receiving services. You choose what to copy, edit and send yourself. Brolivo is for adults 18+.

Continue the chat opens an editable next turn with your previous context and the suggested reply. Add what they actually said next, or replace the suggested reply with what you sent. Continuing alone does not send a message or generate another answer.

Use a two-person chat: WhatsApp TXT, Telegram JSON, or an Instagram or Messenger JSON export. Supported exports can also be inside a ZIP. Choose the chat and identify your own messages when asked. HTML exports and group chats are not supported. A long chat uses its newest messages, up to 240 messages and 12,000 characters; the preview tells you before sending.

Check your connection and the error shown in the app. Use a clear, readable screenshot, then select it again if you reopened an old result. If a limit message gives a reset time, wait until then. If the service is temporarily unavailable, retry later. If it keeps happening, email the error and the approximate time, with private chat details removed.

Free normally includes up to 3 replies, 1 screenshot or imported-chat analysis, and 5 uses each of Check, Decode, Lines and Topics per day. Pro raises replies and checks to 150, analyses to 20, and each of Decode, Lines and Topics to 50. Screenshot reads and chat imports share the analysis allowance. Limits reset at midnight UTC. Some networks have lower Free limits; the remaining counter in the app shows what is available to you.

The purchase screen shows the plans available to your store account, their price, billing period and any eligible trial. A trial is available only when it is explicitly shown there. Subscriptions renew automatically until canceled. If a plan cannot be loaded, try again later; do not make a second purchase to fix missing access.

In the iOS app, open Settings or the Pro screen and choose Restore purchases. Use the same Apple Account that made the purchase. Reopen the app after restoration. If Pro is still missing, email support with the purchase date and the order reference, with unrelated personal and payment details removed.

For an App Store purchase, open iPhone Settings, tap your name, then Subscriptions, choose Brolivo and cancel. You can also use the Apple subscriptions link below. If a trial is offered and you do not want it to renew, Apple advises canceling at least 24 hours before it ends. Deleting the app or your Brolivo account does not cancel an App Store subscription. For a website purchase, sign in to your Brolivo account and choose Manage subscription.

Use Apple’s refund request page below and sign in with the Apple Account used for the purchase. Apple determines eligibility and handles the request. We cannot promise approval or issue an Apple refund ourselves.

If you have an email account, sign in and open Settings → Your account → Delete account in the app. On the website, open Account → Delete account. Confirm the deletion when asked. Without an account, open Settings → Your data on this phone → Delete my data in the app. If you cannot sign in, or for a website guest’s data, email support with your request. Some records have retention periods explained in the Privacy Policy. Cancel any App Store or Google Play subscription separately.

Use Report beside the answer, or Report this card on a public card. You can also email support with a public card link or a description of the issue. If you published a card on the website, Delete card is available in its original Share window. For later removal requests, email the card link. Copies already saved or cached by others may remain.

Start with the error message and the steps that caused it. Do not email full chat exports, sign-in codes, passwords or card details. If a screenshot is needed to explain a problem, hide names, photos and unrelated messages before sharing it. Read the Privacy Policy for processing, retention and your choices.